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28 Sep

Dear WestJet: Customer Service, UR DOIN IT RONG

WestJet – as you know if you saw the addendum to my last post – finally had something to say about the flurry of letters (including one from me) and posts concerning their policies on in-flight nursing after I was asked to cover up on one of their flights a few weeks ago, and damn if they didn’t manage to just make things just a little bit worse.

They did state – in direct contradiction to their first replies to some of you – that their policy is to never interfere with a nursing mother, and to not ask women to cover-up. Which: good. But they insisted upon prefacing that statement with a few pissy remarks concerning the blogosphere’s persistence in bitching about this matter which – according to them – occurred this past July and for which they’ve already apologized. So, hurray! The WestJet Owner Responsible For Placating All Those Stupid Complainers didn’t bother to read any of the letters or the posts or MY LETTER or MY POST addressing the incident involving ME in September – she just glanced at the screen and saw the word BREAST and assumed that it had something to do with something else from some other time – and decided to disregard. Which: awesome.

They suck. Am going to try to get an hour’s sleep or two before I decide whether or not I have sufficient energy to stay angry about this. You can find relevant links in the addendum to this post (just scroll to the bottom. I don’t even have the energy to put the extra links in here. AM SO DONE.)