social media for social good

Last week, someone in our community lost her home in a fire. She tweeted about it, and the community rallied (not least because of this dear woman), and although there’s no real happy ending when someone loses so much, it seemed, at least, that one could keep faith with humanity as caring and good. But then – almost immediately – and inevitably – the criticisms came. Why was she was tweeting? Why should someone so irresponsible be supported by the community? Why should the community support anyone they don’t know? What is this ‘community’ thing that everyone is talking about, anyway, because, seriously, how could anyone think that the Internet has communities? There is, after all, no there there.

I’m not going to speak to the question of community support – I have about eleventeen thousand words to say about that, that I’ll save for another time – but I can speak – have spoken to – the question of why we tweet in those moments that seem to defy tweeting – why, indeed, tweeting during those moments tells us something about the very nature of tweeting, and of social sharing generally. Those words, repurposed, are below.

When I received the call telling me that my father had died, I cried. I cried loud, I cried hard, I fell to the ground and clutched at my aching chest and I wailed. And then, curled up on the floor, phone in hand, I tweeted. Keep reading…

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And Then A Hero Comes Along

September 20, 2011

Here’s something that I said yesterday: “Being a mom is the closest you’ll ever get to feeling like a superhero.” I said it in response to something that Christy Turlington Burns said about the remarkable experience that one has, when one becomes a mother, of suddenly finding oneself able to move figurative mountains, that moment [...]

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I Can See Your Halo

February 24, 2011

Today, I’m flying to New Jersey, because New Jersey is awesome, but also because Johnson & Johnson is there, and I kind of work for them – as a social media ambassador slash advisor on all things related to moms in social media using social media for social good, which is one of those job [...]

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You And I Were Meant To Fly, And, Also Tweet (On Wheelchairs And Internets And Raising Our Voices, Oh My)

January 19, 2011

Once upon a time, in an Internet far, far away – which is to say, 6 months ago – I tweeted about Air Canada. I tweeted about them a few times, actually – I tweeted that they’d broken my nephew’s wheelchair, and I tweeted that they were working to replace it, and then I tweeted [...]

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Madeleine Albright Doesn’t Wear Tutus

December 6, 2010

This week, I’m in Washington DC to attend the TEDWomen conference. Some of the other women attending include Arianna Huffington and Nancy Pelosi and Naomi Klein. The only thing that could make the whole thing more intimidating would be if Madeleine Albright were going to be there. Oh, wait. I’m nervous, yes. But mostly excited. [...]

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Blog The Change You Wish To See In The World

September 23, 2010

I’m writing this post from a hotel room in Maseru, Lesotho. Lesotho, in case you didn’t know, is deep in the southern-most part of Africa, land-locked by South Africa. It is, you might think, an unlikely place for a blogger to be. After all, what do bloggers have to do with aid in Africa? But [...]

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We Are The World

August 12, 2010

When all was finally said and done, it wasn’t appearing on CNN in a tutu – nor appearing on CBC in a tutu, or posing in Central Park in a tutu, or watching as a limo slowed down on Fifth Avenue and the passenger leaned out the window and hollered – at me – hey, [...]

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